Privacy Policy

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Shipping address

• Order details

Technical Information

• IP address

• Browser type

• Device information

• Pages visited on our website

This information helps us process orders, improve our services, and maintain website security.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you regarding your order or support inquiries

• Provide shipping updates and tracking information

• Improve website functionality and customer experience

• Prevent fraudulent activity and ensure website security.
  
  

3. Payment Information

Payments are processed via Interac e-Transfer. We do not store or process credit card or banking information directly on our website.

4. Shipping and Third-Party Services

To fulfill orders, we may share necessary shipping information with third-party carriers such as:

• Canada Post

• Purolator

• UPS

• Other shipping providers

These services only receive the information required to deliver your order.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Improve site functionality

• Remember customer preferences

• Analyze website traffic

You may disable cookies in your browser settings, though some features of the website may not function properly.

6. WooCommerce and Data Storage

Our website is powered by WordPress and WooCommerce, which store customer order information securely within our website database.

Order information is retained for accounting, tax, and customer service purposes.

7. Email Communications

We may send emails related to:

• Order confirmations

• Payment confirmations

• Shipping updates

• Customer support

We do not send unsolicited marketing emails.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, or misuse.

However, no method of internet transmission is completely secure.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• request access to personal information we hold about you

• request correction of inaccurate information

• request deletion of certain personal data where permitted by law

• opt out of non-essential communications

Requests may be made by contacting us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those third parties.

11. Children’s Privacy

Our website and services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from minors. If such information is discovered, it will be deleted.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or website functionality.

Updates will be posted on this page with a revised Last Updated date.

13. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: shroomhousevan@gmail.com
Website: https://theshroomhouse.ca